Lottery orders are manually processed within 3-5 business days, in the order they are received. Once processed, a secondary email with a pdf attachment is sent that serves as a receipt with ticket numbers for reference.
*Note: All tickets are entered into the draw on your behalf, we do not send them out in case they get lost in the mail.
*For immediate assistance, please call us during business hours and a representative can assist you*
Lower Mainland: (604) 678-4663
Toll Free: 1-877-946-4663
Call Centre Hours:
- Monday – Sunday : 9:00 am – 9:00 pm
- Labour Day (September 5) : 9:00 am – midnight
PNE Prize Home Lottery
2901 East Hastings Street
Vancouver, BC V5K 5J1