Lottery Contacts

Lottery orders are manually processed within 3-5 business days, in the order they are received. Once processed, a secondary email with a pdf attachment is sent that serves as a receipt with ticket numbers for reference.

*Note: All tickets are entered into the draw on your behalf, we do not send them out in case they get lost in the mail.



*For immediate assistance, please call us during business hours and a representative can assist you*

Lower Mainland: (604) 678-4663
Toll Free: 1-877-946-4663


Call Centre Hours:

  • Monday – Sunday : 9:00 am – 9:00 pm
  • Labour Day (September 5) : 9:00 am – midnight


PNE Prize Home Lottery
2901 East Hastings Street
Vancouver, BC V5K 5J1

(604) 251-7777